Orders are discreetly sent in plain wrapping by First Class mail (or tracked Air Mail outside the UK) unless otherwise requested. Our company name is not shown on the outside of the packaging. We endeavour to ship all orders within 24 hours (excl. weekends & holidays) and will send you an email to let you know the parcel is on its way. Deliveries usually arrive within 24-48 hours (UK) or 2-4 weeks (overseas), but we are not responsible for delays in delivery. An order will not be considered 'lost in the post' until four weeks have elapsed.

Please note that we cannot deliver to an overseas P.O. Box address, and that orders outside the UK are liable to be delayed by Customs. We reserve the right to refuse to accept orders in our absolute discretion, without stating a reason.



Goods may be returned for refund or exchange in accordance with the Consumer Contracts regulations. These regulations require that that you return any items within 14 days, and that they are in the same condition as supplied, that is (in the case of underwear, swimwear and adult toys) that the goods have NOT been worn, used, tried on, or washed and are in their original packing. Please note that we may reduce any refund by an appropriate amount up to the full value, where the goods are damaged, or we consider that they have been used more than absolutely necessary to verify that they were fit for purpose. In order to check the sizing of a product, we suggest that you open the packet with care, and hold the product against you without trying it on (even over other clothing).